FAQ’S

At present we are open, 9am till 5pm Monday to Friday.

Outside of these hours we are still here for you by:

Text Message

Telephone Call

Video Call

Email

Social Media

Currently SLO does not have a waiting list.

At SLO we believe you should be able to get the advice, information or support you need and deserve straight away.

In the event that you do have to wait, the staff and volunteers will contact you on a regular basis to ensure you are safe and satisfied to remain on our waiting list.

REMEMBER only those accessing face-to-face support may be required to wait. Telephone, text or video call advice and information does not require a referral and can be accessed straight away.

We accept self-referrals or you can be referred from someone else such as:

Family member/Friend

Social Work

NHS Team

Education

Police

Counsellor

Any other Voluntary or Community Organisation

SLO is a free service open to all regardless of referral process. We do not discriminate but treat everyone as a unique individual and are happy to help with offering advice, information and face-to-face support if required.

PLEASE remember you can call at anytime for advice, information or just to talk. Only face-to-face support requires a referral application.

We currently work and support people from Kinross and surrounding areas such as Perth, Glenfarg, Milnathort and Crook of Devon. We are looking to expand our support into Clackmannanshire and Fife.

Even though we currently do not do face-to-face support within other areas, we are able to support via telephone, videos calls, emails or messages.

There are many ways you can get involved with SLO. We are always happy to take on new volunteers; this can be to support, help iat our pop up sales or both. If you are interested in volunteering, you can visit our volunteering page.

If you are unable to volunteer and prefer to donate then this is also possible. Please visit our donation page for more information on ways to do this.